Edumania-An International Multidisciplinary Journal

Vol.01, Issue 01 (Apr-Jun 2023)

An International scholarly/ academic journal, peer-reviewed/ refereed journal, ISSN : 2960-0006

COVID-19 - PANDEMIC IMPACTS ON INDIAN IT INDUSTRY

Seema Rani

Assistant Professor, Computer Science and Engineering, Guru Jambeshwar University of Science and Technology, Hisar. 

Page Numbers: 64–74 

DOI: https://doi.org/10.59231/edumania/EDMN8968

Subject: COVID-19 Impact, Indian IT Sector, Remote Work Challenges, IT Infrastructure, Business Continuity Planning 

Received: Mar 22, 2023 

Accepted: Apr 25, 2023 

Published: May 16, 2023

Thematic Classification: Economic Disruption, IT & Business Process Management (IT-BPM), Work-From-Home (WFH) Transition, Cyber Security & Policy Interventions 

Absract

COVID-19 has been a big disruptor. The impact of COVID-19 on organizations and people across the world has been significant. This impact has been completely different across industries and comprehensive. Directly or indirectly, Coronavirus (COVID-19) pandemic has affected most of the companies in India. Increased economic uncertainty and risk may pose significant financial implications. Although India has managed well to date the spread of the virus. The COVID-19 pandemic has already disrupted normal life and economic activity in our nation. The COVID – 19 Pandemic has caused forceful changes in several industries, and data Technology (IT) trade is that the major among them. The negative impacts of COVID are more as compared to positive effects. India is one of the world’s hubs of information technology-enabled services. In India, IT companies provide a broad range of services to companies across almost all commercial verticals. It is evaluated that customers in the manufacturing, retail, energy, travel, transportation, and hospitality sectors are directly impacted by this global pandemic. Indian IT corporations might have to be compelled to assess to ensuing impact on their setups from providing company services concerned in these sectors. COVID-19 main impact is on the technology sector. This descriptive article elaborates the studies that how covid-19 global pandemic impacted the information technology industry in India. 

Keywords: COVID-19, pandemic, India, company, software, services

Impact Statement

This paper explores the severe economic and operational disruptions caused by the COVID-19 pandemic on the Indian Information Technology (IT) and Business Process Management (IT-BPM) industry. While the IT sector remains a critical driver of India’s GDP and global outsourcing market, lockdowns imposed significant operational challenges—including infrastructure constraints, data security risks, financial burdens, and reduced productivity due to remote work shifts. By identifying these multi-faceted challenges and recommending coordinated solutions involving government authorities, telecom providers, and IT management, the study underscores the essential need for strategic policy adjustments, infrastructure readiness, and robust Business Continuity Plans (BCP) to sustain long-term growth and stability in the post-pandemic landscape.

Cite This Article

APA Style (7th Ed.): Rani, S. (2023). COVID-19 – Pandemic impacts on Indian IT industry. Edumania-An International Multidisciplinary Journal, 1(1), 64–74. https://doi.org/10.59231/edumania/EDMN8968

Chicago Style (17th Ed.): Rani, Seema. “COVID-19 – Pandemic Impacts on Indian IT Industry.” Edumania-An International Multidisciplinary Journal 1, no. 1 (2023): 64–74. https://doi.org/10.59231/edumania/EDMN8968

MLA Style (9th Ed.): Rani, Seema. “COVID-19 – Pandemic Impacts on Indian IT Industry.” Edumania-An International Multidisciplinary Journal, vol. 1, no. 1, 2023, pp. 64–74. International Council for Education Research and Training, https://doi.org/10.59231/edumania/EDMN8968

Statements & Declarations

Authors’ Contribution: Seema Rani (Assistant Professor, Department of Computer Science and Engineering, Guru Jambeshwar University of Science and Technology, Hisar) is the sole author of this descriptive study. She conceptualized the research, conducted the secondary literature review, analyzed statistical data on IT revenue and employment trends, synthesized operational challenges during the COVID-19 lockdowns, and authored the paper. 

Peer Review: The research paper underwent a formal peer-review process, resulting in its acceptance on April 25, 2023, and subsequent publication on May 16, 2023. 

Competing Interests: No competing interests or conflicts of interest were declared by the author.

Funding: The document does not disclose any external funding sources or financial support for this research.

Data Availability: The paper relies on secondary data synthesis and reporting from industry and governmental bodies, including NASSCOM, Statista, and Economic Survey reports.

Ethical Approval: Not applicable. The paper is a qualitative review and secondary analytical study that does not involve human subjects, experimental trials, or clinical research.

License: COVID-19 – Pandemic Impacts on Indian IT Industry © 2023 by Seema Rani is published in Edumania-An International Multidisciplinary Journal (ISSN: 2960-0006) by the International Council for Education Research and Training (ICERT). 

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