Shodh Sari-An International Multidisciplinary Journal

Vol-04, Issue-01 (Jan-Mar 2025)

An International scholarly/ academic journal, peer-reviewed/ refereed journal, ISSN : 2959-1376

Corporate Social Responsibility (CSR) and Its Impact on Brand Equity

Simran

Professor, Department of Commerce, NIILM University, Kaithal, Haryana India

ORCID: https://orcid.org/0009-0005-9225-1433

DOI: https://doi.org/10.59231/SARI7793

Subject: Business Management / Marketing / Ethics

Page No: 289–296

Received: Nov 08, 2024

Accepted: Dec 27, 2024

Published: Jan 01, 2025

Thematic Classification: Corporate Social Responsibility, Brand Equity, Marketing Ethics, Corporate Governance, Consumer Perception, Sustainability in Business.

Abstract

Corporate Social Responsibility (CSR) has emerged as a critical element in shaping the perception of businesses. This research explores the relationship between CSR initiatives and brand equity, emphasizing how socially responsible practices influence brand reputation, customer loyalty, and overall market performance. The study employs a mixed-methods approach, incorporating both qualitative and quantitative analyses to provide a comprehensive understanding of CSR’s impact on brand equity. Key findings reveal that CSR significantly enhances brand equity, particularly through improved brand awareness, customer trust, and emotional connection.

Keywords: Socially, loyalty, branding, social responsibility, emotional, equity.

Impact Statement

Corporate Social Responsibility (CSR) plays a pivotal role in shaping brand equity by aligning corporate practices with societal and environmental expectations. As consumers increasingly prioritize ethical and sustainable business practices, companies that integrate CSR initiatives into their operations gain a competitive advantage, fostering trust, loyalty, and positive brand associations.

CSR efforts, such as environmental stewardship, community engagement, and ethical governance, enhance a company’s reputation and contribute to perceived brand value. These initiatives resonate with stakeholders, influencing consumer behavior and driving preference for socially responsible brands. Furthermore, CSR strengthens employee engagement and attracts socially conscious investors, creating a holistic impact on organizational success.

However, the authenticity and transparency of CSR programs are critical. Misaligned or superficial CSR efforts can lead to skepticism and reputational damage. Therefore, businesses must adopt strategic, measurable, and authentic CSR practices to ensure lasting positive effects on brand equity. In conclusion, CSR is not merely a moral imperative but a strategic asset that bolsters brand equity by fostering goodwill, differentiation, and stakeholder trust, ultimately contributing to long-term organizational resilience and profitability.

About The Author

Dr Simran is working as Professor, Department of commerce, NIILM University, kaithal She has 13 years of rich experience in leadership, curriculum development and teaching at school and higher education level. Her area of research is accounting, taxation, human resource management and teaching-learning. She has attended more than 70 conferences, seminars and workshops. She has presented her research in various National and International Conferences. She has been awarded with 8 prestigious Awards. Dr. Simran is working as Professor, Department of commerce, NIILM University, kaithal

 

 
Cite this Article

APA 7th Style: Simran. (2025). Corporate social responsibility (CSR) and its impact on brand equity. Shodh Sari-An International Multidisciplinary Journal, 4(01), 289–296. https://doi.org/10.59231/SARI7793

Chicago 17th Style: Simran. “Corporate Social Responsibility (CSR) and Its Impact on Brand Equity.” Shodh Sari-An International Multidisciplinary Journal 4, no. 1 (2025): 289–296. https://doi.org/10.59231/SARI7793.

MLA 9th Style: Simran. “Corporate Social Responsibility (CSR) and Its Impact on Brand Equity.” Shodh Sari-An International Multidisciplinary Journal, vol. 4, no. 1, 2025, pp. 289-296, https://doi.org/10.59231/SARI7793.

Statements & Declarations

Review Method: This article underwent a double-blind peer-review process by two independent external experts in Corporate Management and Brand Strategy to ensure the validity of the correlation between social initiatives and consumer-based brand equity.

Competing Interests: The author (Professor Simran) declares that there are no financial, personal, or professional conflicts of interest that could have inappropriately influenced the research findings or the analysis of corporate brand value presented in this study.

Funding: This research was conducted as part of the author’s professional and academic activities at NIILM University. No specific external grants or commercial funding were received for this work.

Data Availability: The analysis is based on a qualitative and quantitative review of corporate CSR reports and brand valuation models. All primary data points and secondary literature cited are available through institutional libraries and public corporate databases.

Key Framework: The study explores how ethical, philanthropic, and environmental CSR dimensions act as drivers for Brand Awareness, Brand Image, and Brand Loyalty.

License: Corporate Social Responsibility (CSR) and Its Impact on Brand Equity © 2025 by Simran is licensed under CC BY-NC-ND 4.0. This work is published by the International Council for Education Research and Training (ICERT).

Ethics Approval: As this study is an analytical review of corporate practices and public perceptions and does not involve direct clinical experimentation on human participants, it was deemed exempt from formal ethical review by the Institutional Research Committee of NIILM University.

References
  1. Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39–48. https://doi.org/10.1016/0007-6813(91)90005-G

  2. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22. https://doi.org/10.1177/002224299305700101

  3. Zahradeen, M. M., Muhammad, A. I., Jogana, M. A., Haruna, R., & Kamin, Y. B. (2023). Confirmatory Factor Analysis (CFA) of Managerial Entrepreneurial Competencies model required by technical college students for self-employment. Edumania-An International Multidisciplinary Journal, 01(02), 138–153. https://doi.org/10.59231/edumania/8979

  4. Venkatasubramanian, G. (2024). Exploring the impact of Internet of things (IOT) technologies on tax compliance: opportunities, challenges and policy implications. Edumania-An International Multidisciplinary Journal, 02(04), 57–74. https://doi.org/10.59231/edumania/9073

  5. Prajapat, S. B. (2024b). The impact of CRM systems on customer satisfaction and retention. Edumania-An International Multidisciplinary Journal, 02(04), 75–85. https://doi.org/10.59231/edumania/9074

  6. Kotler, P., & Lee, N. (2005). Corporate social responsibility: Doing the best for your company and your cause. John Wiley & Sons.

  7. Muhammad, A. I., Sawaba, A. Y., Jogana, M. A., & Haruna, R. (2023). Quantitative validation of entrepreneurial opportunity competency model: AMOS-SEM approach. Shodh Sari-An International Multidisciplinary Journal, 02(04), 15–27. https://doi.org/10.59231/sari7621

  8. Dalal, R., & Abhishek, A. (2024). CONSUMER PURCHASE BEHAVIOR TOWARDS AYURVEDIC COSMETIC PRODUCTS IN BAHADURGARH. Shodh Sari-An International Multidisciplinary Journal, 03(01), 430–439. https://doi.org/10.59231/sari7681

  9. Porter, M. E., & Kramer, M. R. (2011). Creating shared value. Harvard Business Review.

Scroll to Top